This English version is provided for convenience. In case of any discrepancy, the Turkish version prevails.
Article 1 — Parties
Seller / Service provider
Company: [ŞİRKET UNVANI]
Address: [AÇIK ADRES]
Phone: +90 000 000 00 00
Email: destek@sunucumfix.com
Tax office / No: [VERGİ DAİRESİ] / [VERGİ NO]
MERSIS: [MERSİS NO]
Buyer
The person holding the name/company name, address, email and phone details provided when registering at https://panel.sunucumfix.com and when placing the order.
Article 2 — Subject
This agreement sets out the characteristics, term and price of the virtual server (VPS) and related digital services ordered electronically by the Buyer via sunucumfix.com, and the rights and obligations of the parties under Turkish Consumer Protection Law No. 6502 and the Distance Contracts Regulation.
Article 3 — Service and price
The type of service, plan specifications (CPU, memory, disk, traffic), term, total price including taxes and payment method are as shown in the order summary and invoice. Listed prices are valid until updated; the price of the current period of a completed order is not changed.
Article 4 — Performance and delivery
The service is provisioned electronically once payment is confirmed, and access details are sent to the Buyer’s client area and registered email address. There is no physical delivery.
Article 5 — Renewal
Unless cancelled by the Buyer, an invoice is issued at the end of the selected period (monthly/yearly) to renew for the same term. Services not paid by the due date may be suspended; at the end of the suspension period the service and its data may be deleted.
Article 6 — Right of withdrawal
Under Article 15 of the Distance Contracts Regulation, the right of withdrawal does not apply to services performed instantly in electronic form or to services whose performance starts, with the Buyer’s consent, before the withdrawal period ends. By confirming the order, the Buyer requests immediate performance and acknowledges losing the right of withdrawal. Refund terms are set out in Cancellation & Refunds.
Article 7 — Buyer’s obligations
- The Buyer agrees to use the service in accordance with applicable law and not to engage in illegal activities such as spam, DDoS attacks, phishing, copyright infringement or hosting malware.
- Backing up data on the server, keeping software updated and protecting access credentials are the Buyer’s responsibility.
- If these obligations are breached, the Seller may suspend or terminate the service with notice, or without notice in urgent cases.
Article 8 — AI assistant
The AI server assistant provided with the service inspects the Buyer’s own server at the Buyer’s request; actions that make changes are performed with the Buyer’s approval. The assistant’s suggestions are informational; the Buyer is advised to keep their own backups against data loss resulting from approved actions.
Article 9 — Disputes
Disputes arising from this agreement are handled by the Consumer Arbitration Committees at the Buyer’s place of residence within the monetary limits announced by the Ministry of Trade, and by Consumer Courts above those limits.
Article 10 — Effect
By confirming the order, the Buyer declares that they have read and accepted all terms of this agreement. The agreement enters into force when the order is confirmed.