When your server breaks,we tell you why before you ask.
NVMe Linux and Windows virtual servers. When a service stops or the disk fills up, you don’t open a ticket and wait: the assistant in your client area looks at the server, finds the cause, explains the fix and applies it once you approve.
The assistant lives in your client area, right next to your server. Tell it what’s wrong; it looks at the machine and leaves you an incident log. The one on the right is a simplified real flow.
A
Only your server
The assistant can’t reach any machine other than the one bound to your account’s IP. The check runs on every data access, not just in the UI.
B
No change without approval
Reading is free; anything that changes the system is explained first and waits for your go-ahead.
C
Snapshot first
Critical actions start with a verified snapshot. If a snapshot can’t be taken, the action never runs.
D
Even when the network is down
It connects through the virtualisation layer, not SSH/RDP, so it can still look inside when the firewall has locked everyone out.
Incident log#0427
resolved
vps-pro-01 · Ubuntu 24.04
YOUMy site is down, can you take a look?
READservice status · disk · last 200 system log entries read
FOUNDnginx has stopped. Disk is 97% full so it can’t restart. Cause: 14 GB of old logs under /var/log.
OK?Proposal: compress and remove logs older than 7 days, then start nginx. Approve?
YOUApproved.
SNAPsnapshot snap-7f21 taken · verified
APPLYlogs cleaned · disk 41% · nginx running
CHECKverification: https request 200 OK · 0.18 s
03Infrastructure
Things you don’t see, but use every day.
01
NVMe SSD
On every plan. Database queries and file operations are noticeably faster than on regular SSDs.
02
DDoS protection
Network-level filtering is on for every server. No extra fee, nothing to enable.
03
Automatic provisioning
Once payment clears, the server builds itself; credentials land in your client area and inbox.
04
One-click reinstall
Switch operating systems or start from scratch. From the panel, in minutes.
05
Full control
Root or Administrator. Install what you want, configure it however you like.
06
One panel
Power, reboot, invoices, tickets and the assistant, all in the same place.
04Operating systems
Linux or Windows? Both are ready.
Choose when you order, change it whenever you like.
Ubuntu22.04 · 24.04
Debian11 · 12
AlmaLinux8 · 9
Rocky Linux8 · 9
CentOS Stream9
Windows Server2019 · 2022
05Questions
Frequently asked
01How long until my server is ready?
Provisioning starts automatically once payment is confirmed. Credentials usually arrive in your client area and inbox within minutes.
02What can the assistant do on my server?
It can read service status, disk and memory usage, open ports and system logs, and with your approval restart services, clean up disk space or add firewall rules. Every change is asked first.
03Can the assistant access other customers’ servers?
No. Each account can only act on the server bound to the IP it purchased, and that check is enforced on every data access.
04What if the assistant can’t fix it?
The conversation and every check it ran are handed to our technical team as-is. You won’t have to explain it all again.
05Can I upgrade later?
Yes. Move to a larger plan from the client area; the difference is prorated for the remaining period.
06How can I pay?
Credit / debit card or bank transfer. Invoices are kept in your client area.
Setup takes minutes. Deciding takes longer.
Not sure which plan fits? Write to us and we’ll work it out together.